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March 11, 2021
Question

All Application => trial expired

  • March 11, 2021
  • 1 reply
  • 144 views

I"ve bought "All Application" plan, but Animates says "Trial period is expired" and propsed to buy it.

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 12, 2021

    check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

     

    then, if your account shows your subscription, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

     

    p.s.