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Brian Hamiltion
Participant
Jan 6, 2023 12:57 AM UTC
Question

An Error Occurred Opening File

I had just finished a project and when exporting the progam crashed. I had saved before the crash and tried to open it but it then gave me this error. I have already tried the winrar repair and it does nothing. Is there a backup I can load or is it completly gone.

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    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 6, 2023 1:40 AM UTC

    did you have auto-recovery enabled?

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    Brian HamiltionAuthor
    Participant
    Jan 6, 2023 4:17 AM UTC

    Yes I do, It was on by default and is still checked.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 6, 2023 12:15 PM UTC

    open AutoRecoverFilenames.txt* and see if there was a saved file and, if so, check the folder location listed

     

     

    *

    win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

     

    mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/

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