Brian Hamiltion

Participant

Question

An Error Occurred Opening File

Forum|Forum|3 years ago
January 6, 2023
1 reply
185 views

I had just finished a project and when exporting the progam crashed. I had saved before the crash and tried to open it but it then gave me this error. I have already tried the winrar repair and it does nothing. Is there a backup I can load or is it completly gone.

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Community Expert

Community Expert

did you have auto-recovery enabled?

Brian HamiltionAuthor

Participant

Yes I do, It was on by default and is still checked.

Community Expert

Community Expert

open AutoRecoverFilenames.txt* and see if there was a saved file and, if so, check the folder location listed

*

win: C:\Users\<username>\AppData\Local\Adobe\<animate version>\en_US\Configuration

mac: Users/<username>/Application Support/Adobe/<animate/flash version>/en_US/Configuration/