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Participant
May 7, 2021
Question

"An error occurred opening file" Can someone help?

  • May 7, 2021
  • 1 reply
  • 269 views

I tried opening a file I was working on just yesterday and I recieved the message "An error occurred opening file" followed by my file location. The file itself still says that it has 1961 KB so all the data is still there, I don't understand why it won't open.

Animate is up to date, all my apps are, I just made sure of that.

 

Could someone from the adobe support team take a look at the file for me? Or if anyone in the community knows a current day solution to this (not something from 2017) that would be awesome, thank you. 

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1 reply

n. tilcheff
Legend
May 8, 2021

A timeless solution that never gets old is to use the last backup copy of your file (which you have organised yourself to prevent serious data loss).

 

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation