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Participant
Nov 6, 2022 2:10 PM UTC
Question

An Error Occurred While Opening File (Animate 2023)

Hello. I was working on an Adobe Animate file 2 days ago since the recent update of Animate 2023. When I opened up the file the next day I opened up Animate, it said: "An Error Occuring Opening File."

I tried using the rar method to fix it, but it didn't work. I tried making a new version of the file, and I saved it, to go back to it later. When I tried opening the file again, it gave me the same result of an error occured opening file. I don't know how or why it's giving me this issue. Any help would be greatly appreciated.

 

Thanks!

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7 replies

kglad
Community Expert
Community Expert
Nov 6, 2022 3:33 PM UTC

frequently save with increasing version numbers appended and periodically close and reopen your latest fla to ensure it's not corrupted (yet).

 

if you find that you can close and reopen a fla on a particular day/time and some time later that file is corrupted, something on your computer (eg, av, antimalware, cleaner, defragger etc) is corrupting your file.

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Participant
Nov 6, 2022 6:27 PM UTC

I don't really know what is corrupting my files. It was working fine but after the update, it has been giving me this issue

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kglad
Community Expert
Community Expert
Nov 6, 2022 6:44 PM UTC

i doubt it's related to the update, but if you want to test that supposition, let me know.

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