michaeld38569135

Participant

Question

Animate 2015.2 Slow save issue

Forum|Forum|9 years ago
June 28, 2017
1 reply
400 views

Hello All,

When I go to save changes that I made to a 20mb file, I get a spinning ball image and huge delay to save. IT takes about 30seconds or so, does anyone know of a solution?

I am using a mac mini, this just recently started happening. I am thinking there was an update to creative cloud app that is causing this delay. Is there any settings, that I should try turning off in order for better performance?

michael.douglas@titmouse.et

This topic has been closed for replies.

Community Expert

Community Expert

create a new directory and save to that new directory with a new file name.

if there's still a long delay, create a new fla and save. if there's a delay, reset your preferences.

michaeld38569135Author

Participant

Hey Kglad,

Is resetting my preferences the same as actually deleted the preferences folder(if not do you know where I can find this pref file)?

Community Expert

Community Expert

remove

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

Mac:

/Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

/Users/<username>/Library/Preferences/Adobe/Animate/2017/)