Skip to main content
Inspiring
June 18, 2025
Question

Animate 2018 CC crashes after trying to load document templates

  • June 18, 2025
  • 2 replies
  • 1885 views

I've recently installed adobe animate 2018 CC and when i open it, after trying to load "Document templates" The program crashes. I have tried compatibility mode and everything

2 replies

kglad
Community Expert
Community Expert
June 19, 2025

are you using a mac?

alexstufAuthor
Inspiring
June 19, 2025

nope, I am using a windows pc, and now when trying to boot animate 2018, it spits out the following error:

Adobe Application Manager, required to start your trial, is missing or damaged.
Please download a new copy of Adobe Application Manager from http://www.adobe.com/go/applicationmanager.

Keep in mind i am using a standalone installer due to creative cloud not allowing me to install animate 2018.

alexstufAuthor
Inspiring
June 19, 2025

probably should mention its windows 11. i got the installer and setup to run smoothly.

alexstufAuthor
Inspiring
June 18, 2025

oh wait this is a duplicate 💔💔

kglad
Community Expert
Community Expert
June 19, 2025

and in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc services">