animate 2021 stuck on the bottom of the screen even after re install

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hello my animate is stuck in the bottom of the screen , i tried uninstalling it and the same thing happens , i cant close the app have to force close. anyone have any solution for this?

thank you

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Pablo5E4EAuthor

Participant

After I did a full uninstall of everything Adobe and restarted computer, then reinstalled it , haven't had a problem since , thank you for the response

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kglad

Community Expert

you're welcome.

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renanmd

Known Participant

Connect a second screen to your computer and see if the window once to a better location for you to access. If it does, my recomendation would be to move animate back to you 1st "original" screen before disconnecting the second display cable.

I had this problem occur once. It was caused because I had a second monitor connected to my mac and animate was on that second monitor. When I disconnected it without dragging animate back down to the mac screen it was stuck like yours.

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kglad

Community Expert

insert* a screenshot showing the problem.

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