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dbaum2
Participant
October 29, 2020
Question

Animate 2021 won't open

  • October 29, 2020
  • 8 replies
  • 1732 views

Hi everyone!

 

I just installed Adobe Animate 2021 a few days back. But today, for the first time since the update, the app immediately crashes whenever I try to open it. I have restarted my computer, tried to uninstall and re-install Animate, and followed some solutions for the same issue with Animate 2017 (posted on Adobe's website). Yet, nothing seems to keep the app from crashing.

 

Has anyone else had this issue, and know how to solve it?

 

Thank you!

    This topic has been closed for replies.

    8 replies

    S
    susannaqWIT
    Participant
    December 8, 2020

    I am also having the same problem and I just updated to Big Sur

    Mohanaraj
    Adobe Employee
    Mohanaraj
    Adobe Employee
    December 8, 2020

    Hi - Are you on Animate 21.0.1? If not can you please update it and check once?

     

    Thanks!

    Mohan

    ecosmobt60843794
    ecosmobt60843794
    Participant
    December 7, 2020

    yes, my file crashed too

    T
    toddeIRONDESIGN
    Participant
    November 17, 2020

    I also am experiencing this issue. Tried installing the previous version (20.5) and for both versions I get the message "Save your work in AdobeCRDaemon".  Running Catalina 10.15.7. Any solutions?

    A
    artistJB
    Participating Frequently
    November 17, 2020

    Same problem. Mac OS X Catalina 10.15.6

    drstir
    drstir
    Inspiring
    November 13, 2020

    I'm having the same problem with Animate 2021. Can anyone explain how I'd re-install a previous version to see if that helps?

      drstir
      drstir
      Inspiring
      November 17, 2020

      Update: Problem fixed by reverting to Animate v20.5.

        G
        grumpray
        Participant
        November 12, 2020

        I'm having the same issue. I'll keep poking around for ideas on how to fix it, but in the meantime it's back to Animate v.20.5 

        T
        tfairchild.juxta
        Participant
        November 5, 2020

        I'm having the same issue. For now, I was able to install Animate 2020 again and that's working fine. I'll check back on 2021 in a few weeks to see if they release an update to fix.

        D
        dbaum2Author
        Participant
        October 29, 2020

        I should also mention that I use Mac OS X Catalina.

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