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Known Participant
October 26, 2021
Question

Animate 2022 UI Bug with Different Scale and layout Display Settings

  • October 26, 2021
  • 1 reply
  • 1027 views

I just installed Animate 2022, build 93 and a Windows UI bug still exists.

Steps to reproduce bug:

  1. On Windows with two displays connected, right-click the Desktop's wallpaper and Choose 'Open Display Settings'
  2. Set different Scale and Layout Percentages (e.g. 200% and 150%, or 175% for both)
  3. Open Adobe Animate on second display
  4. Move mouse over Menu commands (File, Edit, etc.)

 

Results:
The mouse is not aligned with the UI, making it extremely difficult to use. I very much want to use Animate for animations with my second display (a Cintiq DTK-2420), but cannot because of this bug. I am using the Windows Recommended scaling percentages for each display. If I change the displays to the same percentage, Animate's UI becomes too small or too large. It also happens when both displays are set to 175%. Because of this bug, I am using other animation software that does work on my Cintiq.

 

Expected results:
For the UI to work properly with the mouse and display.

This topic has been closed for replies.

1 reply

Community Expert
October 26, 2021

It must just be a windows bug, I am not having issues on my cintiq pro 24 with an imac.

Known Participant
October 26, 2021

Thank you for checking, but yes, it is a known bug because of Scale and Layout percentage in Windows' Display Settings that hasn't been fixed for a loooooong time.