Animate 2023 quits on launch from 'unknown error'

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need help with this-

whenever I launch animate 2023 (on windows) i get a popup saying 'unknown error, quitting application' no matter what i do

uninstalled and reinstalled three times reset preferences and even used cc cleaner

is there any way I can fix it?

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Nick Gioia

Community Expert

It looks like adobe animate 2023 is not compatible with windows 11 yet. It's hard because it's not compatible with macOS Ventura yet either. https://helpx.adobe.com/download-install/kb/windows-11.html

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Mario_CR

Community Expert

I have windows 11 and it runs fine.

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Nick Gioia

Community Expert

Well, there have been many complaints that Adobe Animate 2023 does not work like it should on the new Mac or Windows OS's and has errors, crashing, and slow playback issues.

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