Animate 2024 first tutorial... Won't export to .MP4

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New user here. Going through my second tutorial.
This is the Fish animation. I attempt to export to *.mp4 and it stalls at 60%. (Never exports)
If Adobe Animate can't export and create mp4's why am I paying for it?
I didn't have time from when I started my 1 week free trial to now, so am a paying subscriber.

Now My first hour into using Animate I have seen 2 bugs.

The first appears to be minor, but not being able to export to *.mp4... that is my entire point of trying the software.

Publish package

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B

b1ll

Participant

I'm also having trouble exporting my adobe animate video. Not sure what can be the issue. I doubt it's a payment issue but will find out soon enough.

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kglad

Community Expert

did you follow the steps i suggested?

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B

b1ll

Participant

Yes, still get same issue.

I'm not sure if the pay now pop up has to do something with it everytime it boots up as it gets in the way but I tried even after booting up and then exporting but still same issue.

Nothing shows in the log or error files either.

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kglad

Community Expert

open animate

create something quickly

export to video

any problem?

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R

Ross34170151ih58Author

Participant

The other bugs are minor relating to selecting assets during the "run pig" tutorial. I didn't attempt to export that tutorial.
Here are the screenshots from that bug fest :).
Kudo's to the understaffed and underpaid Adobe QA team. Boos and Hisses to Agile development model that is producing bad software.

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