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Participant
March 12, 2025
Question

Animate 2024 keeps crashing, Mac OS Sequoia 15.3.1

  • March 12, 2025
  • 1 reply
  • 236 views

I have yet to find a solution for my animate problems, so I'm turning to this forum for help!

 

Animate has steadily been crashing more frequently on my computer over the past month. Today I noticed that when I use the keyboard shortcut "z" for zoom and go to touch the screen to zoom, Animate crashes. This has just happened twice in a row. My file is pretty small--10.3 MB. I have encountered a similar crashing problem on a different, larger file (395.2 MB) and chalked the problem up to the file size.

 

Not sure if anyone has encountered a similar issue or knows any solution.

1 reply

kglad
Community Expert
Community Expert
March 12, 2025

do you see a problem with a new fla?

Participant
March 12, 2025

I just created a new file and tried the zoom, seemed to be working fine

kglad
Community Expert
Community Expert
March 12, 2025

create a new desktop directory 

save your problematic fla in that directory with a new name

close animate

open the fla in that desktop directory 

test