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terngz
Known Participant
June 4, 2021
Question

Animate (21.0.6)  it is show only blank white screen

  • June 4, 2021
  • 1 reply
  • 3188 views

When I export my work from  Animate (21.0.6)  it is show only blank white screen
even I do Test / Test Movie it also show only blank white screen 

 

How do i fix this issue?

 

PS, Anyway this project I was published a month ago but everything is fine but today I update something in project and when I export it show only blank screen

 

 

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    1 reply

    Adobe Employee
    June 4, 2021

    @terngz 

    This may be because of the max stack limit changes done by some of the browsers.

    1. I can see some errors in the console. Can you please switch to the "Console" tab in the browser and let me know what the error is?

    2. Can you open the same link in Firefox & Chrome browsers and check if it works fine?

    Thanks, Sukhesh

    terngz
    terngzAuthor
    Known Participant
    June 4, 2021

    Here... the error
    But (this file is can open in previous month (as I use it to send to customer) but today I need to add something
    It only blank screen

    Chrome is blank too but not test on firefox yet

    Anyway, I try to open by Safari on Macbook it work fine!


    How can I fix this problem

     

    Thanks in advance

     

    terngz
    terngzAuthor
    Known Participant
    June 4, 2021

    PS. problem is happen both local html file and from Test menu