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ralphj81588472
ralphj81588472
Participant
May 12, 2021
Question

Animate animation problems showing on Windows computers

  • May 12, 2021
  • 1 reply
  • 426 views

Hello,

I have made an adobe animate animation and it works great on all Mac devices but when the client is viewing this animation on a windows device, phone, tablet, desktop, running Windows OS 10 Pro and Windows 10 enterprise, the field on the web page is blank. Has anyone had this issue or have any thoughts on this. The link to the page is here: 

https://greatersanmarcostx.com/vision2025

 

Any help would be appreciated.

Thank you,

Ralph

    This topic has been closed for replies.

    1 reply

    C
    ClayUUID
    Legend
    May 12, 2021

    Did you check the developer console for errors?

    • Firefox: Uncaught InternalError: too much recursion
    • Chrome: Uncaught RangeError: Maximum call stack size exceeded

     

    Let me guess... you have some really long tweens with animated masks.

     

    https://community.adobe.com/t5/animate/canvas-masking-causes-rangeerror-maximum-call-stack-size-exceeded/m-p/8982390

     

    https://stackoverflow.com/questions/7826992/browser-javascript-stack-size-limit

     

     

    ralphj81588472
    ralphj81588472Author
    Participant
    May 12, 2021

    I didn't check, the web guy just told me that all windows systems on all browsers just show a blank link on the web page. But, yes there are some long tweens. Let me look at your link. Thanks!

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