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L
leroycam
Participant
November 2, 2016
Question

Animate CC 2017 Crashing Shorlty After the UI Appears

  • November 2, 2016
  • 1 reply
  • 1076 views
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    1 reply

    Preran
    Preran
    Legend
    November 3, 2016

    I suggest the following:

    - Recreate Preferences: Re-create preferences

    - If that does not help, use the creative cloud cleaner Use the Creative Cloud Cleaner Tool to solve installation problems

    Reinstall after you are done.

    Let us know if that helped.

    Thanks,

    Preran

    L
    leroycamAuthor
    Participant
    November 3, 2016

    Neither of those helped, sorry.

    Preran
    Preran
    Legend
    November 3, 2016

    Am sorry to hear that. Does your computer meet the system requirements for Animate 2017?

    If it does, send me your Adobe ID, location, and phone number over a private message. Click my picture and use the Message button. We will get in touch with you for investigation.

    Thanks,

    Preran

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