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Participant
December 21, 2020
Answered

animate cc 2020/2021 zoom not work

  • December 21, 2020
  • 2 replies
  • 1116 views

So it dosnt look like the zoom feature is working corectlly with my xp-pen r22 pro anymore. im getting really annoyed because it dosnt help with work flow. The zoom works when i use the ctrl - and ctrl+ on the key borad but when i use the rollers on either side of the tablet it will only zoom out not in this is so fustrating because i dont have this proble on any other programs like canvas7. Dose anyone have a fix for this problem.

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    Correct answer defaultyv02rkngq0eh
    ok so i have found the problem and what it was is the newer drivers don't
    work correctly with adobe animate. so don't use XP-PENWin_3.0.6.201121(New
    UI Beta Driver) from nov 30, 2020 but do use the
    XP-PenWin_1.6.4.200810(Official Driver) from Aug 11,2020. at least that's
    what it was for me

    2 replies

    Community Expert
    December 22, 2020

    Make sure you have the latest version of Adobe and a meat 21.0.1. Also, make sure your drivers are all up-to-date for XP - r22 Pro.

     

    https://www.xp-pen.com/download-483.html

    defaultyv02rkngq0ehAuthorCorrect answer
    Participant
    December 23, 2020
    ok so i have found the problem and what it was is the newer drivers don't
    work correctly with adobe animate. so don't use XP-PENWin_3.0.6.201121(New
    UI Beta Driver) from nov 30, 2020 but do use the
    XP-PenWin_1.6.4.200810(Official Driver) from Aug 11,2020. at least that's
    what it was for me