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andren18781847
Participant
July 20, 2018
Answered

Animate CC - an unspecific error message appeared

  • July 20, 2018
  • 1 reply
  • 235 views

Help wanted!!!

hi everyone.

I have a problem with an animate file (Animate CC V 18.0.2.) - it could not be saved while working on an animation - an unspecific error message appeared.

After closing animate and reopening the file, a message appeared that the file was corrupted.

You screenshot after confirming with OK followed a hint that there is a javascript error.

If someone knows the problem and has an idea how I can fix it.

this is an important animation for a customer who has three days of work.

I have no desire to start over.

can I still save the file or fix the error?

what surprises me is that the file itself is only displayed with 1kb, but it should have 17-20 MB.

Unfortunately there is no adobe support until Monday and I can't wait that long - because I have a deadline for the job.

thank you in advance for your advice.

André

This topic has been closed for replies.
Correct answer kglad

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
July 21, 2018

if your fla is that badly corrupted there's nothing that can be done to salvage it.

if you have a working swf, you can decompile it.  imo, sothink's decompiler is the best.

and start saving fla's (and other production files) with increasing version numbers so you never lose a significant amount of work again.

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