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Participant
Sep 12, 2017 7:38 PM UTC
Answered

Animate CC audio issue

I'm brand new to Animate CC so I truly appreciate your patience with me.  I'm using the creative cloud version if that helps to know upfront.

I've imported audio (a .WAV music track) into my library and then dragged/dropped into onto the stage.  The issue I'm experiencing is that during playback the audio can only be heard when I cue it from the very beginning of the track, but not when I cue it from a later point in the timeline.  Quite frustrating.

I did a quick screencapture video on my macbook pro, including audio, to show you exactly what I mean:

https://we.tl/MlV4R6EBNZ

Is there a setting that I need to adjust so that that audio can be cued up from anywhere in the timeline (such as it can be on iMovie, Final Cut, etc for example), or is this typical behavior of Animate CC software, or lastly is my version buggy/malfunctioning?

Thanks in advance.

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    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    Sep 12, 2017 9:54 PM UTC

    If you select the sound in the timeline, then look at Properties, there is a synch option. Set that to be Stream. If Stream is grayed out it means you're using HTML5 instead of ActionScript 3. To get the sound to be able to start from anywhere, or to scrub the timeline, you need to be using an ActionScript 3 FLA.

    11 replies

    Participant
    Dec 24, 2020 3:56 PM UTC

    thank you  I will try that

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    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    Sep 12, 2017 9:54 PM UTC

    If you select the sound in the timeline, then look at Properties, there is a synch option. Set that to be Stream. If Stream is grayed out it means you're using HTML5 instead of ActionScript 3. To get the sound to be able to start from anywhere, or to scrub the timeline, you need to be using an ActionScript 3 FLA.

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    Participant
    Sep 12, 2017 10:06 PM UTC

    That did the trick, I selected "Stream" form the dropdown menu and it works perfectly, thanks so much Colin!

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