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danasb352
Known Participant
November 8, 2017
Answered

Animate CC doensn't sync settings to Cloud

  • November 8, 2017
  • 1 reply
  • 262 views

Animate CC 2018, Mac OS Sierra

It doesn't sync settings to cloud. All it does, is fetching older sync file from my previous syncs. I decided to try and delete the file on the cloud through Manage Account link, and now when I click Sync in Animate, it just doesn't do anything at all.

Syncing is enabled in Creative Cloud (I tried to disable and enable it)

This topic has been closed for replies.
Correct answer Preran

Hi Danas,

I haven't heard of a similar issue with Adobe Animate CC previously. See these help documents and let us know if they helped you.

Adobe Creative Cloud File Sync | Known issues

If you still have issues, follow the suggestion from Ken Rice in this post.

Creative Cloud Sync Issues

Thanks,

Preran

1 reply

Preran
PreranCorrect answer
Legend
November 9, 2017

Hi Danas,

I haven't heard of a similar issue with Adobe Animate CC previously. See these help documents and let us know if they helped you.

Adobe Creative Cloud File Sync | Known issues

If you still have issues, follow the suggestion from Ken Rice in this post.

Creative Cloud Sync Issues

Thanks,

Preran

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