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kartika8839101
Participating Frequently
May 18, 2018
Question

Animate CC File empty when open

  • May 18, 2018
  • 1 reply
  • 411 views

Yesterday, I  saved my file on the desktop. I saved two version of the same file on the desktop but when I tried opening it in the morning, the filed opened is empty, there is nothing in it and now all my saved data is lost. Kindly help me if anyone knows any solution

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1 reply

W
wdburgdorf
Known Participant
May 18, 2018

You say you saved two versions. Are both empty? Are they really empty (i.e. file size zero), or perhaps just broken?

If they are empty, then, obviously, there's nothing you can do - unless you have backup.

Since I totally hate doing anything twice, I have lots of backups. Windows has a feature to save versions of files, then I use Macrium Reflect and Crash Plan for regular automatic backups. There are lots of others, Acronis, Carbonite, ... Won't help you to get your files back now. Files will get lost once in a while, no way around it. But no big deal, as long as there's backup.

Maybe check this out (my first hit after quick search): How to recover file data after a crash in Illustrator

It's about Illustrator, but there may be a chance that Animate has something similar.

EDIT: Then of course, if saving on cloud storage, such as Google Drive of Dropbox, those usually keep versions of your file that you can revert to if something goes wrong.

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