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Participant
Dec 21, 2023 12:16 PM UTC
Question

animate cc hangs again and again

aniamte cc is not working well....... it hangs again and again......... when i import file from illustrator it take 20 to 25 mins for importing........ at the time of working on animate cc run intermittently........ and camera of cc needs lots of improvements....... please rectify my issues.

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2 replies

kglad
Community Expert
Community Expert
Dec 21, 2023 1:20 PM UTC

reset your preferences by uninstalling them with the cc app during an app uninstall 

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jane-e
Community Expert
Community Expert
Dec 21, 2023 12:26 PM UTC

@MONIKA34352774b6wf 

 

I've moved your post from Using the Community (for questions about the forums) to Adobe Animate for you.

 

Jane

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