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dean funk
Inspiring
August 1, 2018
Answered

Animate CC html5 canvas mp4 video won't play in chrome

  • August 1, 2018
  • 2 replies
  • 6309 views

I have a mp4 video placed with the video component on the html5 canvas, the video starts about 60 frames into the timeline.

The video tests well and plays in Safari, but doesn't seem to work in Chrome. Not sure if there is a issue with my settings in chrome.

any help out there?

    This topic has been closed for replies.
    Correct answer dean funk

    maybe a better question JC

    What is the best way to set up a short video to plan in a rich media banner? And what about preloading the video so the video plays down the time line. Like starting at frame 100. I am using your z-index code that you sent me last week. it all works well in safari but this chrome autoplay issue has messed it all up.

    I can't find much reference on how to build rich media (mp4) video banners. with the latest Ani CC 2018

    thanks in advance


    check the mute button in the video component works known chrome

    but I am still looking for best practices and method for richmedia web banners with mp4s

    2 replies

    Massimo P.
    Massimo P.
    Participant
    July 20, 2023

    it won't play until you set the coponentparameter to MUTE true. Now it should play in chrome, edge and safari...

    this.videoinstance = new lib.an_Video({'id': 'videoinstance', 'src':'videos/myvideo.mp4', 'autoplay':true, 'controls':false, 'muted':true, 'loop':true, 'poster':'', 'preload':true, 'class':'video'});

    for more questions read:
    https://drivemarketing.ca/en/blog/why-did-my-website-s-video-banner-stop-working-in-chrome/

    JoãoCésar17023019
    Community Expert
    JoãoCésar17023019Community Expert
    Community Expert
    August 2, 2018

    Hi.

    Most likely this is an issue related to Google's new policy on Chrome desktop to block unwanted autoplays.

    Improving Autoplay in Chrome

    Please let us know if this clarifies the issue.

    Regards,

    JC

    D
    dean funkAuthor
    Inspiring
    August 2, 2018

    I tried placing the code snippet

    this.video_kick.on("added", function() {

        $("#video_kick")[0].play();

    }, this, true);

    on the timeline where I want the video to play - but that doesn't seem to work -

    is there more code that I need?

    thanks JC!

    D
    dean funkAuthor
    Inspiring
    August 2, 2018

    maybe a better question JC

    What is the best way to set up a short video to plan in a rich media banner? And what about preloading the video so the video plays down the time line. Like starting at frame 100. I am using your z-index code that you sent me last week. it all works well in safari but this chrome autoplay issue has messed it all up.

    I can't find much reference on how to build rich media (mp4) video banners. with the latest Ani CC 2018

    thanks in advance

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