Skip to main content
E
edisond29657800
Participant
August 16, 2018
Question

Animate CC Stuck after advanced layers.

  • August 16, 2018
  • 1 reply
  • 604 views

After accidentally clicking on the "Off: in the layers section (to turn on advance layers). A box popped up and now I cannot do anything. I cannot click anywhere else on the screen and I cannot close Animate CC. Has this happened to anyone else?

This topic has been closed for replies.

1 reply

ankushr40215001
ankushr40215001
Inspiring
August 16, 2018

Hi there,

Many apologies to find you in this trouble.

I am unable to find any such instance in past, therefore it seems to be a file specific issue to me.

Would you mind sharing your .muse file with us so that we can investigate and try fixing it.

For sharing it you can utilize any file sharing service like Dropbox, or Creative Cloud and send the download link to me in a private message.

*For doing a private message hover the mouse on my picture and click "message".

Thanks,

Ankush

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices