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Participating Frequently
Dec 26, 2022 6:40 AM UTC
Question

Animate constantly slow and not responding

I honestly don't get why it is so slow. I already checked and I meet the system requirements. It can climb the ram usage to at least 71% which shoun't be that bad. I need help with improving Adobe Animate's performance. I have no idea how.

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50 replies

Community Expert
Jan 29, 2023 8:17 PM UTC

There's a dropdown on the right corner of the timeline, click it, and make sure "match FPS" is unchecked. 

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Participating Frequently
Jan 30, 2023 2:00 AM UTC

I don't know if it has anything to do with the performance and speed of Animate or opening it, but I think after turning that option on, it did open a bit quicker and the program didn't freeze as bad. What does "match FPS" usually do?

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kglad
Community Expert
Community Expert
Jan 30, 2023 3:44 AM UTC

it's supposed to cause the timeline to play (while editing) at the designated fps even if that means dropping frames to maintain that rate.

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Participant
Dec 29, 2022 3:46 PM UTC

Hi Cameron...I'm having similar issues with Animate.  It started when I imported some jpeg files into Animate.  I then noticed the playback slowed and stalled.  Anyway, I'll let you know if I find solution(s).

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kglad
Community Expert
Community Expert
Dec 29, 2022 3:51 PM UTC

@MichaelSmo 

 

if you start a new fla, do you see any performance problem?

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Participant
Dec 30, 2022 8:47 PM UTC

I did start a new fla and I shrunk the size of the jpeg files I'm importing and so far so good!  Also re-insalled Animate and Creative Cloud.  Keeping my fingers crossed!

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kglad
Community Expert
Community Expert
Dec 26, 2022 1:06 PM UTC

what are your computer specs?

what's your fla's file size?

if you start a new fla, do you see any performance problem?

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Participating Frequently
Dec 29, 2022 10:41 PM UTC

Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
8.0 GB RAM

Intel Optane+932GBHDD

Intel(R) UHD Graphics 630

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kglad
Community Expert
Community Expert
Dec 29, 2022 11:00 PM UTC

you just meet minium specs with that ram, https://helpx.adobe.com/animate/system-requirements.html

 

but you can try 

 

1. update your graphics drivers

2. reset your preferences by:

 

assign an animate custom keyboard shortcut if nothing custom is already defined


uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall animate

 

open animate and confirm your customization was reset.

 

if it was, any problems with animate?

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