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olekramyanda
olekramyanda
Participant
September 7, 2020
Question

Animate Crash 5 to 5 minutes

  • September 7, 2020
  • 2 replies
  • 407 views

Before the update - the program was already horrible - unfortunately it is not a program to work professionally, just for those who want to play by making gifs ... Many studios abandoned Animate and returned to Flash CS6, because Animate Crash for anything from a dash until a click on the menu ...

Now after the update, it crashes if you don't use the program for a long time. I work with animation for big series winning by the hour, but unfortunately the Animate crash of 5 to 5 minutes due to different factors ...

It had a configuration like this:

* i7 2 generation 4 nuclei and 8 T
* GTX 1050
* SSD 500 gb
* HD 1 Tera
* RAM 12 Gb

I thought it could be the configuration, even though I knew my configuration was more than enough - according to the Adobe website. I invested 5K in a new machine:

* Razyn 7 3800 with 8 Necleos and 16 T
* Trindent Gskill 32GB RAM 3,000 MGZ
* B450 Aouros video card
* Cooler Master V550 font
the rest (HD - SSD - Video Card) Keep them the same.

And there are still all these problems described above, that is, even with a Nasa machine Animate will not run because - unfortunately - it is a very, very badly optimized program ... Several friends with studios suffer from the same problem without a Adobe solution and we continue to pay for the pseudo program enriching the company and having losses every day.

I love several products from the company - as well as Premieri Pro that I will buy for my work - but Animate unfortunately leaves a lot to be desired.

      This topic has been closed for replies.

      2 replies

      _keyframer
      Community Expert
      _keyframerCommunity Expert
      Community Expert
      September 8, 2020

      I run AnCC on a couple of machines with lesser specs and no crashing. Is there any possibility of other software running on your machine that is causing this? How big are your FLA documents?

      Animator and content creator for Animate CC
        olekramyanda
        olekramyandaAuthor
        Participant
        September 8, 2020

        Hi, _keyframer how are you? Thanks for the comment ...

        I believe not, because it crashes even when I don't use other programs ... this has happened since from my other computer - with the lower configuration. Today I work with separate files - due to the crashes.

        1 episode divided into 3 scenes in 3 separate files ... the size would be different, but the one I lost was 60 MB, because the others were much larger.

        Today I spoke with Adobe support and they took the files to try to find out what happened, but unfortunately, I am redoing everything, because the answer will come out in 48 hours ... But I want to see what they are going to talk about.

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          September 8, 2020

          i routinely use fla files 15 times larger without problems and i do not have a cutting edge computer, but having more than 8gb ram is mandatory.

            kglad
            Community Expert
            kgladCommunity Expert
            Community Expert
            September 8, 2020

            these are user-to-user forums.

             

            to report to adobe, use https://www.adobe.com/products/wishform.html

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