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SallyMaltby
Inspiring
Mar 27, 2023 3:45 PM UTC
Question

Animate Crashes on Import

When I try to import anything - to library mainly - Animate crashes.  It's been OK earlier on...

Also problems with Alpha and Classic Tween not working

its 23.0.1 version   Win 10 .....

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    2 replies

    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    Mar 28, 2023 2:37 AM UTC

    You can always go back a couple versions. 

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Mar 27, 2023 6:50 PM UTC

    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

     

    then reinstall and test

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