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SallyMaltby
Inspiring
March 27, 2023
Question

Animate Crashes on Import

  • March 27, 2023
  • 2 replies
  • 222 views

When I try to import anything - to library mainly - Animate crashes.  It's been OK earlier on...

Also problems with Alpha and Classic Tween not working

its 23.0.1 version   Win 10 .....

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    2 replies

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    March 28, 2023

    You can always go back a couple versions. 

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 27, 2023

    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

     

    then reinstall and test

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