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Participant
May 2, 2020
Question

Animate crashes on startup screen

  • May 2, 2020
  • 1 reply
  • 318 views

Hey.

When i start Animate it crashes on start up like in this picture.

i updated it and i unstalled it and istalled again but still the same!

 

 

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1 reply

kglad
Community Expert
Community Expert
May 4, 2020

reset your preferences, http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html


or remove

 

Win:

C:\Users\\AppData\Local\Adobe\Animate CC \ and
C\Users\\AppData\Roaming\Adobe\Animate\\


Mac: /Users//Library/Application Support/Adobe// and
/Users//Library/Preferences/Adobe/Animate//)