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Participant
December 16, 2021
Question

Animate crashes when I import an Illustrator file

  • December 16, 2021
  • 2 replies
  • 942 views

Hello, since the last update of Animate, I can no longer import an Illustrator file, the software crashes immediately. I am on a Mac, does anyone else have the same problem?

    This topic has been closed for replies.

    2 replies

    Community Expert
    December 16, 2021

    Try just copying it out of illustrator and paste right in to animate. 

    Mohanaraj
    Adobe Employee
    Adobe Employee
    December 16, 2021

    Hi - Are you on Animate 22.0.2 version? Does this happen with a specific AI file that you are trying to import? If yes, can you please share file for us to investigate?

     

    Thanks!

    Mohan

    Participant
    December 16, 2021

    Good evening, thank you for your reply.
    Many of my Illustrator files are crashing Animate.
    I tried a copy/paste, the result is the same.

    I have the impression that the problem comes from the text, it's really weird.
    Here are 2 files: http://www.atelier36.net/animate/

    The only difference is the text, but only one of the two can be imported into Animate on my computer.

    Thanks to you if you can test.

    David