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Participant
Dec 16, 2021 1:12 PM UTC
Question

Animate crashes when I import an Illustrator file

Hello, since the last update of Animate, I can no longer import an Illustrator file, the software crashes immediately. I am on a Mac, does anyone else have the same problem?

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    7 replies

    Community Expert
    Dec 16, 2021 2:52 PM UTC

    Try just copying it out of illustrator and paste right in to animate. 

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    Mohanaraj
    Adobe Employee
    Adobe Employee
    Dec 16, 2021 1:27 PM UTC

    Hi - Are you on Animate 22.0.2 version? Does this happen with a specific AI file that you are trying to import? If yes, can you please share file for us to investigate?

     

    Thanks!

    Mohan

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    Participant
    Dec 16, 2021 6:19 PM UTC

    Good evening, thank you for your reply.
    Many of my Illustrator files are crashing Animate.
    I tried a copy/paste, the result is the same.

    I have the impression that the problem comes from the text, it's really weird.
    Here are 2 files: http://www.atelier36.net/animate/

    The only difference is the text, but only one of the two can be imported into Animate on my computer.

    Thanks to you if you can test.

    David

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