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juanr81232416
Participant
February 28, 2023
Question

Animate Deleting file

  • February 28, 2023
  • 2 replies
  • 1716 views

Hello all I hope everyone is well. While working on a file in Animate cc ,latest version, sometimes a message appears. "The file you are working on can not be found re-save under different name not to lose data" I literally have the folder open on the desktop and see my file go POOF! As if the application decided to delete it. Please help if you can. I love animate but how can I work like this. Thank you so much for any help 

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2 replies

Community Expert
March 1, 2023

Never had this happened? What os are you using?

juanr81232416
Participant
March 2, 2023

12.6 Monterey. I'm glad you didn't experience that. It's so annoying and troublesome. Other people have also responded with a similar experience so I know it's not just me. So weird. 

Community Expert
March 10, 2023

Did you get it figured out?

kglad
Community Expert
Community Expert
February 28, 2023

save your fla files frequently with increasing version number appended. periodically close and reopen the latest version to confirm it's not corrupt.  if confirmed, you can delete previous versions.

 

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

juanr81232416
Participant
March 1, 2023

Thank you for your response. I have never joined a blog before and appreciate the guidance. 

kglad
Community Expert
Community Expert
March 1, 2023

you're welcome.

 

p.s.  these are adobe public forums, not a blog.