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elielephant
elielephant
Participating Frequently
February 1, 2022
Answered

Animate doesn't play any sound, neither of the timeline or the Library

  • February 1, 2022
  • 1 reply
  • 1509 views

Hello,

 

Animate has stopped playing any sound files. I have reviewed all the posts related to this issue here and in other videos available online and after trying everything suggested I still cant make it work: (sound file placed in 2nd keyframe of timeline, file in wav format; properties/ frame/Sync/Stream .)

I have even converted all the m4a files   again in Media Encoder to WAV.

 

It is strange because sound was playing on the project earlier and some hours later doesnt anymore.

 

I have opened previous projects and sound is not playing either when they were playing before. I have the impression something has been modified in the settings and I cant figure out... really no idea... sound in my laptop works...

 

Any suggestions ?

 

Thank you very much for your help,

 

Elena 

    This topic has been closed for replies.
    Correct answer Mohanaraj

    Hi @elielephant Sorry for the inconvenience, there is an issue with an authortime audio playback on Mac in Animate version 22.0.3. We are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

    https://helpx.adobe.com/download-install/using/install-previous-version.html

     

    Thanks!

    Mohan

    1 reply

    Mohanaraj
    Adobe Employee
    MohanarajCorrect answer
    Adobe Employee
    February 1, 2022

    Hi @elielephant Sorry for the inconvenience, there is an issue with an authortime audio playback on Mac in Animate version 22.0.3. We are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

    https://helpx.adobe.com/download-install/using/install-previous-version.html

     

    Thanks!

    Mohan

      elielephant
      elielephantAuthor
      Participating Frequently
      February 1, 2022

      Hey Mohan!

       

      It works! Thanks for your help. How can I know when the issue with the latest version is soved?

       

      Many thanks,

       

      Elena

      Mohanaraj
      Adobe Employee
      Mohanaraj
      Adobe Employee
      February 2, 2022

      Hi @elielephant  - I'll update this thread as soon as it is resolved.

       

      Thanks!

      Mohan

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