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Participant
Feb 4, 2024 2:28 PM UTC
Question

Animate Fails to launch

I have a problem with Animate not even wanting to launch. The buffering graphic shows up then it crashes. I've tried all common and uncommon fixes suggested here and still nothing. I have Windows 11. Did anyone run into the same issue? Please help. 

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Feb 4, 2024 3:00 PM UTC

    reset your preferences (if your computer meets specs, https://helpx.adobe.com/creative-cloud/system-requirements.html).



    ie, uninstall animate, including preferences, per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

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