Animate File doesn't open

Question

Hi! I'm having an issue and I can't know why!

I saved my FLA file and then I closed it. After that, when I tried to open it again the Animate crashed. When I saved it, nothing wrong happened, everything went well!

It appears "APPCRASH"

Can someone please help me? I was working in this file for weeks, and it's really important to me! 😞
Sorry if you find grammar errors — I am not a native english speaker.

Preran · Answer

Apologize for your experience. If you are still facing this issue, I suggest getting in touch with our tech support team using this link https://adobe.ly/2WYE62m Use the chat button to get started.

Thanks,
Preran

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