Animate is processing strokes stuck at 0%

Pls helpp what should i do? I cannot press anything in my Animate app as long as this pop-up is open.

I'm using Adobe Animate 2021 btw

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pastxl.wvesCorrect answer

Participant

Alright, so the solution is you gotta reset your Adobe Animate preference.

(same method)

pastxl.wvesAuthorCorrect answer

Participant

Alright, so the solution is you gotta reset your Adobe Animate preference.

(same method)

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Community Expert

Duly noted - thanks for posting the solution - it will help with future users with this issue. Thanks.

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Animator and content creator for Animate CC

Community Expert

Ugh that's weird - did it ever recover?

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Animator and content creator for Animate CC

Participant

not yet, third time i opened the app and it reappeared again

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