Animate / Media Encoder Export issue with LATEST update

Question

Having "Export Video/Media" issues.Error was, 'requ'd vers of AME is not installled or the install is damaged. reintall.' So I did. Removed old versions and kept prefs, and updated both to newest. Did not work, and now after several attempts, including just adjusting timeline for a GIFs, 'cmd-e', nor selecting Export video/media does NOTHING.  I am working on a:iMac (Retina 5K, 27-inch, 2020)OS: macOS Monterey 12.3.1;Processor: 3.6 GHz 10-Core Intel Core i9Memory: 64 GB 2667 MHz DDR4;Storage: 1 TB with 701 GB freeGraphics: AMD Radeon Pro 5300 4 GB Built in Retina Display 27” (5120 x 2880) w/Apple Thunderbolt Display, 27” (2560x1440)

JimEConner · Accepted Answer

Ok it worked with just removing completely AME, including pref's. I had hoped AP kept them in separate folder, but it doesn't. So, I had to go to recent archive and re-import that way by doing a 'Preset' search. Found them. But, man, one reason I like CC, is that I do not have to do that kind of stuff anymore... and MAIN REASON I like Mac. Felt like I was working with a Microsoft PC again. Anyway, ty for help.

Question(s) were ANSWERED.

kglad · Answer

open ame and then try exporting. and when reinstalling always delete preferences because they are most likely the problem cause.

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