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Animate no longer exporting to SVG - 'undefined' error

Forum|Forum|9 years ago
February 2, 2017
9 replies
10496 views

I use Animate's legacy Export to SVG function frequently (and don't understand why this was relegated to being a legacy export anyway), but recently it appears to have stopped working.

All the dialog boxes appear as usual. When the export has completed, the only file generated is a text file called 'undefined'. This file cannot then be opened in any app at all.

Any advice on how to manage this would be welcome. I have many files already designed in Animate which I don't want to have to redesign all over again in Illustrator.

This topic has been closed for replies.

Correct answer Mohanaraj

Hi All,

This issue has been addressed in the update released for Animate CC 2017. This update also comes with an improved Brush sketching experience and other important bug fixes. For more details please refer to New features summary for the 2017 release of Animate CC

Please update your copy of Animate CC 2017 to the latest (16.2.0.24) using Adobe Creative Cloud desktop application. If you do not see the update for Animate under the Apps panel of Adobe Creative Cloud application then please click on the gear icon and choose Check for App Updates menu.

Thanks!

Mohan

G

gazpachu

Participant

I get TypeError: svgXml.defs[0] is undefined with the latest Adobe Animate version: 18.0 Build 107 on Mac

Here is the file: Dropbox - test.fla

P

PrashantGupta

Participating Frequently

I tried exporting svg via publish settings and Export Image(Legacy)... option for the shared fla. It generates output svg properly. Can you please elaborate where you are getting this error and at which step?

G

gazpachu

Participant

I'm trying to export an SVG animation (using the SVG Animation panel), not just an static SVG image (as offered in the publish settings menu)

G

Gleeful_Rose5CED

Participant

Hi All

I am finding problem while exporting Movie as below attached, can somebody help out?

Also in Gif animation, I tried all the ways still rendering very low res. my rendering size for mobile devise. 800pxX800px with 72dpi
But it is not rendering proper, when exporting Animated gif.

Mohanaraj

Adobe Employee

Hi,

Can you please share the fla file for us to look into it? You can post it on any file sharing utility like drop box and share the link.

Thanks!

Mohan

MateusGalhardo

Participant

go to publish settings and select svg and click publish.

Eugene Reisch

Inspiring

So this is still seems to be broken in the latest release (16.2.0.24) and in fact the 'Publish settings' workaround mentioned above is now also broken... so currently no way to export vectors successfully..

Attached is what I get when trying to use 'Export Image (Legacy) > SVG'

Any ideas?

Eugene Reisch

Inspiring

EDIT - so I was trying to export some vector imagery from a pre-existing .FLA and got the above.

If I copy the vector imagery I wanted into a new .FLA then the legacy export works

Eugene Reisch

Inspiring

Hmmm... seems very hit and miss - sometimes legacy export works, sometimes I get the corrupted/error message as above

And when it does work, the resulting vector imagery is not quite right anyway

Seems to be a bit of an issue?

MohanarajCorrect answer

Adobe Employee

Hi All,

This issue has been addressed in the update released for Animate CC 2017. This update also comes with an improved Brush sketching experience and other important bug fixes. For more details please refer to New features summary for the 2017 release of Animate CC

Please update your copy of Animate CC 2017 to the latest (16.2.0.24) using Adobe Creative Cloud desktop application. If you do not see the update for Animate under the Apps panel of Adobe Creative Cloud application then please click on the gear icon and choose Check for App Updates menu.

Thanks!

Mohan

Eugene Reisch

Inspiring

I have the same issue, but the work-around is working - any update on when it'll be fixed properly?

It's a bit of a pain.

Mohanaraj

Adobe Employee

Hi,

Thanks for reporting this issue. This is a Mac only, build 86 specific issue and we are looking into it. In the interim, could you please use File>Publish workflow to generate SVG files if that helps?

Thanks!

Mohan

kglad

Community Expert

lol. that worked for me.

_keyframer

Community Expert

I know this doesn't help but on my 2012 MacBook Pro running Animate CC V 16.0.1.119 it exported to SVG successfully. Is this an issue you are experiencing on windows? What is your current build version of Animate?

Animator and content creator for Animate CC

Colin Holgate

Inspiring

Maybe the problem only showed up in the latest version. We're on 16.1.0.86, that is, 2017.1. You must still be on 2017.

kglad

Community Expert

works for me.

you could try resetting your preferences -

by removingr

Win:

C:\Users\<username>\AppData\Local\Adobe\Animate CC 2017\ and

C\Users\<username>\AppData\Roaming\Adobe\Animate\2017\

Mac:

/Users/<username>/Library/Application Support/Adobe/Animate CC 2017/ and

/Users/<username>/Library/Preferences/Adobe/Animate/2017

NijinskaAuthor

Participating Frequently

Thanks - on my Mac (running El Capitan) I don't appear to have either of the folders you list.

Within the Library/Application Support/Adobe folder, Animate isn't listed.

Within my Preferences folder, there are no Adobe subfolders.

I do have a strange folder in Library/Shared/Adobe/OOBE, containing a single file 'ffc'.

Colin Holgate

Inspiring

You may have been looking in /Library instead of ~/Library. In Finder use the Go menu to Go to Folder. Paste this in: ~/Library/Preferences/Adobe/Animate/2017

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