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Anonymous
November 26, 2019
Answered

Animate - No sound when exporting in animate

  • November 26, 2019
  • 2 replies
  • 7301 views

Hello, 

I have a big problem, when exporting a file video, after the encoder had done his djob, while opening the new mp4 file, i have no sound at all. I'm on the trial version, is it because of that?

 

    Correct answer Colin Holgate

    That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

    2 replies

    Colin Holgate
    Colin HolgateCorrect answer
    Inspiring
    November 27, 2019

    That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

      N
      Noman34164899p6au
      Participant
      December 10, 2023

      Hi, i got the same issue but as per your instructions my problem solved...

       

      Thanks & kind regards

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      December 10, 2023

      @Noman34164899p6au 

       

      what version of animate were you using?

      Preran
      Preran
      Legend
      November 27, 2019

      Nope, definitely not because of that. The trial version comes with all features of the purchased version.  The issue is specific to your computer. Can you try reproducing this issue with another sound file in your project?

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