Skip to main content
Participant
December 27, 2022
Question

Animate Not Saving Work

  • December 27, 2022
  • 2 replies
  • 182 views

Hi, I work for an arch vis company in the 2D department and there's been an alleged bug that's been driving us nuts for months now. My job involves taking starter "templates"for floorplans from our servers and authoring the plan for our online kiosks. Seemingly at random, some files just don't save back to the server. No error message, nothing in the output window, it just doesn't save, the only indication being that the "date modified" in the file explorer doesn't update to todays date. Most files seem to work OK, but having to start over on multiple plans with no indication that it isn't saving is infuriating.

Is this a bug on our end? Others in my department have had the same issue, most people just watch their file explorer like a hawk to make sure they're not losing work. Updating to the newest version and even reinstalling doesn't seem to remedy this issue. We also recently revamped our servers.

    This topic has been closed for replies.

    2 replies

    Firewood:D
    Inspiring
    December 28, 2022

    1. The save command file is executed normally but the file is not saved, and the progress is lost after the file is saved
    2. The time point where the date is modified is still the time point when the file is opened.
    If it is the above problem, unfortunately, this problem occurs randomly and cannot be reproduced. This is the fatal flaw of animate. In two years, my friends and I have encountered this problem more than ten times.
    The only thing you can do is to manually save multiple copies and open it periodically to see if the file exists, especially if the modification time of the document in the explorer is correct
    good luck

    kglad
    Community Expert
    Community Expert
    December 28, 2022

    no, save frequently with increasing version number appended to the file name. eg, project1_v000.fla, project1_v001.fla.

     

    periodically close and reopen the latest version to confirm it's not corrupted. if it's not, you can delete the previous versions.  if it is, try opening the previous version etc.

    kglad
    Community Expert
    Community Expert
    December 27, 2022

    i don't know if there's a bug in your end, but you're begging for problems if you fail to save you fla files frequently with increasing version number appended to the file name locally.  repeat: save locally.

     

    then upload to your server when ready.