Animate quits when I try to export animated gif file

Forum|Forum|6 years ago
July 23, 2019
1 reply
364 views

Adobe Animate spontaneously quits whenever I try to export a gif file. This just started happening yesterday. I am up to date, and yes I tried the usual things like restarting the computer. Anybody else have this problem and have any suggestions?

Thanks,

Julie

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Myra Ferguson

Community Expert

I'm on Windows and using Animate version 19.2.1, and exporting an animated gif works for me. You could try clearing your preferences Re-create preferences