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helenae34300229
Participant
Jan 23, 2023 1:23 PM UTC
Answered

Animate stürzt plötzlich ab bei export to Video

Hi,

seit ein paar Tagen kann ich plötzlich nicht mehr exportieren. Jeder Export bringt Animate bei ca. 75% zum kompletten Absturz, es hilft nur nch "sofort beenden"...

Ich habe in meinem Setup nichts verändert. Sogar bei Animationen, die vorher ohne weiteres exportiert werden konnten, stürzt das Programm jetzt ab. 

Langsam nervt es massiv und ich verliere Geld.

Mein Setup:

iMac (24", M1, 2021) 16GB RAM

OS Monterey 12.3.1

Adobe Animate 2023 (23.0)

 

Bin für jede Hilfe dankbar!

 

Cheers,

Tobias

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Nick GioiaCorrect answer
Community Expert
Jan 23, 2023 11:00 PM UTC

Update to Monterey 12.6.2. That should help. Then do what Kglad said open adobe media encoder and export for Adobe Animate. 

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7 replies

Community Expert
Nick GioiaCommunity ExpertCorrect answer
Community Expert
Jan 23, 2023 11:00 PM UTC

Update to Monterey 12.6.2. That should help. Then do what Kglad said open adobe media encoder and export for Adobe Animate. 

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helenae34300229Author
Participant
Jan 24, 2023 12:41 PM UTC

Thanks Nicktendo28,

after the update also Kglad's advice has worked!

So thank you both for the quick and effective help!

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 24, 2023 1:12 PM UTC

    you're welcome.

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 23, 2023 1:28 PM UTC

    open adobe media encoder

    retry exporting from animate

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    helenae34300229Author
    Participant
    Jan 23, 2023 5:26 PM UTC

    Thanks kglad,

    unfortunately this didn't work...

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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Jan 23, 2023 7:22 PM UTC

    are you consuming all your ram? how long is the animation?

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