Animate unable to save document

Forum|Forum|8 years ago
December 21, 2017
4 replies
10481 views

Animate has started giving me an error where I cannot save my document, even if I have been saving in the same location. It suggests saving under a different name or in a new location, but still gives me an error when I try. It just started doing it this week on multiple documents. As someone who uses Animate on a daily basis, I wonder if this is a bug in the latest build since I've never seen this before. Has anyone else experienced this?

Product issue

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Correct answer

Hey!

Found another workaround:

Had the unable to save document problem in Animate CC 2018. I then opened Animate CC 2017 and saved an empty document on the desktop. After this, saving works in CC 2018 too!

tomwe-JL

Participant

I have been able to fix this problem, and a whole bunch of other issues that appeared out of nowhere on my mac, by resetting permissions for my Home directory.

I followed the instructions here:

https://appletoolbox.com/2016/07/fix-corrupt-user-accounts-macos/

W

wall88

Participant

Thank you!

This not only fixed my issues with Animate CC, but it also fixed my issues with After Effects!

A

Anonymous

Correct answer

Hey!

Found another workaround:

Had the unable to save document problem in Animate CC 2018. I then opened Animate CC 2017 and saved an empty document on the desktop. After this, saving works in CC 2018 too!