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Participating Frequently
Feb 27, 2025 10:23 PM UTC
Question

Animate v24 (any version) crashes when creating a new document

I downloaded Animate for the first time and it crashes whenever I create a new document. I've tried v23 with no luck. My drivers and PC are up to date. All other Adobe products work fine. Any suggestions?

 

Win 10-pro

12th gen Core i7

32 GB ram

Nvidia RTX A1000

1TB SSD

    10 replies

    kglad
    Community Expert
    Community Expert
    Feb 28, 2025 1:11 AM UTC

    can you open a fla with it?

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    Participating Frequently
    Feb 28, 2025 4:39 PM UTC

    I can't do anything. The program crashes as soon as I try anything after the welcome screen.

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    Participating Frequently
    Feb 28, 2025 4:47 PM UTC

    This is as far as I can get.

     

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