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Participating Frequently
February 27, 2025
Question

Animate v24 (any version) crashes when creating a new document

  • February 27, 2025
  • 1 reply
  • 291 views

I downloaded Animate for the first time and it crashes whenever I create a new document. I've tried v23 with no luck. My drivers and PC are up to date. All other Adobe products work fine. Any suggestions?

 

Win 10-pro

12th gen Core i7

32 GB ram

Nvidia RTX A1000

1TB SSD

    1 reply

    kglad
    Community Expert
    Community Expert
    February 28, 2025

    can you open a fla with it?

    Participating Frequently
    February 28, 2025

    I can't do anything. The program crashes as soon as I try anything after the welcome screen.

    Participating Frequently
    February 28, 2025

    This is as far as I can get.