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Participant
June 4, 2022
Question

Animate was installed but could not be run. I am inquiring because I cannot find a reason.

  • June 4, 2022
  • 3 replies
  • 284 views
Animate was installed but could not be run.
I am inquiring because I cannot find a reason.
 
An error has occurred
Sorry, Animate has encountered an error and needs to close.
You will not be able to use Animate at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue.
 
 
    This topic has been closed for replies.

    3 replies

    Participating Frequently
    June 13, 2022

    I got it working again by simply signing out then in again to my creative cloud account through the creative cloud desktop app.

    kglad
    Community Expert
    Community Expert
    June 13, 2022

    @Wassim5FEE 

     

    you encountered a error 205 that you resolved by signing-out and then signing back in?

    Participating Frequently
    June 13, 2022

    Yes. Exactly. 

    Participant
    June 12, 2022

    Aynı hata bende de var. Bir çözüm bulamadım. Siz bulabildiniz mi?

    kglad
    Community Expert
    Community Expert
    June 12, 2022

    @inandogan

     

    did you install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs?

    kglad
    Community Expert
    Community Expert
    June 4, 2022