Animate won't export to Media Encoder

Forum|Forum|5 years ago
August 15, 2021
2 replies
201 views

I use a Mac desktop and have been exporting media regularly with no problem. Now, Animate times out and Media Encoder doesn't create an .mp4 file.

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S

Sukhesh Shenoy

Adobe Employee

Hi @Shawfj1

This has been addressed in the latest Animate update -21.0.9 released today.Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

Thanks, Sukhesh.

N

Nick Gioia

Community Expert

Export as a .mov from animate. Then take the .mov through encoder. That should work better.

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