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Shawfj1
Shawfj1
Participant
August 15, 2021
Question

Animate won't export to Media Encoder

  • August 15, 2021
  • 2 replies
  • 186 views

I use a Mac desktop and have been exporting media regularly with no problem. Now, Animate times out and Media Encoder doesn't create an .mp4 file.

    This topic has been closed for replies.

    2 replies

    S
    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    September 15, 2021

    Hi @Shawfj1 

    This has been addressed in the latest Animate update -21.0.9 released today.Please update your copy of Animate & Media Encoder to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks, Sukhesh.

    N
    Community Expert
    Nick GioiaCommunity Expert
    Community Expert
    August 16, 2021

    Export as a .mov from animate. Then take the .mov through encoder. That should work better. 

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