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Participant
May 12, 2023
Answered

Animate won't open

  • May 12, 2023
  • 1 reply
  • 386 views

Since yesterday I tried to open Animate, which suddenly doesn't work. The app opens showing the initial Animate window but then closes immediatly. I can't even open it from Creatice Cloud - Apps. The same problem occurs there, too. I tried to reinstallate but still the same error occurs. On my joblist, though, under background processes, it shows that Animat is in progress but nothing happens. Anymone to helP? Thanks!

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    Correct answer kglad



    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    restart your computer

     

    reinstall animate

     

    retry opening animate, not a previously problematic fla.

    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    May 12, 2023



    uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    restart your computer

     

    reinstall animate

     

    retry opening animate, not a previously problematic fla.