Animate Won't Open File

Question

I'm a little stuck right now.I've started working on an animation as of yesterday, however today, every time I've tried to open up the file on animate, it shows the same message."An error occurred opening file..." I've tried reinstalling Animate (I use CC 2018), restarting my computer, and tried to fix it with winRAR, but to no effect? Is there anything I haven't tried that might work?Thank you!

Preran · Answer

It looks like your file was corrupted for some reason. See if you can find the recovered file using info in this post Flash auto recovery save location

If you don't and it isn't feasible for you to recreate your animation, I suggest checking with the tech support team Contact Customer Care to see if they can help with recovering your file.

Thanks,

Preran

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