Participant
May 16, 2025
Question
Animate won't open or load my file – stuck on "Not Responding" - urgent help needed
- May 16, 2025
- 1 reply
- 243 views
Hi, I started using Adobe Animate about 5 days ago. Yesterday, I finished my animation and was able to export the video, but since it had no audio, I tried exporting it again. After that, Animate stopped responding and now I can't open the file or even open Animate itself – it just freezes and shows "Not responding."
I’ve already tried freeing up storage, uninstalling and reinstalling the software, updating everything, but nothing works. I'm on a tight deadline and need to send this project today. Can anyone help me recover my file or get Animate to work again?
Thanks in advance!
