Animate won't recognise my drawing tablet (Intuos Draw)

Question

I have an Intuos Draw and Animate CC will not recognise it. I have the only driver that works with my tablet installed. Any other driver will screw it up.​

_keyframer · Accepted Answer

Windows Laptop. The tablet is connected right now and i can move my pen around and it will work as intended. Specifically a Acer Aspire E 15.

My research is showing a necessary windows update.
https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

Can you verify if you have Win updates available? Also try unplugging the tablet, rebooting the computer completely, then plug tablet back in.

travisc18453042 · Answer

my computer’s specs do meet the system requirement. I also now realise that I wasn’t very specific in my question. the pressure sensitivity and tilt buttons do show up, and I am able to draw using it. When I check pressure sensitivity and/or tilt, nothing changes at all with the brush.

I have an Intuos Draw and Animate CC will not recognise it. I have the only driver that works with my tablet installed. Any other driver will screw it up.​

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded

I have an Intuos Draw and Animate CC will not recognise it. I have the only driver that works with my tablet installed. Any other driver will screw it up.