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Participant
June 15, 2018
Answered

Animate works during testing but not on website

  • June 15, 2018
  • 1 reply
  • 825 views

Hello,

I promise I've searched and search for the answer (and tried so many different publish settings) but haven't found it...

I have created an HTML5 canvas in Animate CC2018. It plays and works fine when tested in the browser in Animate. I'm trying to add the animated composition in Dreamweaver CC2018 for my website. When I do so, it runs and looks fine in DW Live preview, but then it doesn't show up when I do a real-time preview.

Can anybody please help? It's the last bit of the puzzle before being done with this project.

This topic has been closed for replies.
Correct answer avid_body16B8

Done.  You're the best!  Thank you so, so much for your help.


OK. So when using you file in Adobe real time Preview from DW it does spin and not play, but when putting you file on a server it loads properly and plays fine.

So we need to see if someone will tell us why the animate files do not load in real time preview.

1 reply

avid_body16B8
Legend
June 15, 2018

Have you checked the console? The console can be accessed in FF with alt-shift-k and with ctrl-shift-i in Chrome.

Please try and tell us what you see.

Participant
June 15, 2018

Thanks for your help!

No I haven't- but now that I did, I'm not sure if I'm looking at the right thing.

The console says:

call succeeded!!

success

no warnings or errors

Participant
June 15, 2018

I'm not sure if this is helpful info, but the preloader runs successfully but the actual animation never loads.