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Deatrick0101
Known Participant
January 19, 2022
Answered

Animation becomes glitchy when Exported

  • January 19, 2022
  • 2 replies
  • 2880 views

Hello, i've been trying to fix this for a couple hours now but i can't figure it out and would love any kind of help/adivce.

So, my main issue in adobe animate is that whenever i try to export my animation through the media encoder the renderd out animation is all glitchy and wrong. What i mean by glichy is that the played back mp4 file jumps back and forh between diffrent frames (i'll provide examples to show you). What's weird is that when i click the "test movie" button it plays the animation perfecly fine and smooth, so maybe it's my export settings or somthng else. At first i thought it was my laptop not being powerful enough to render properly but i'm exporting this animation on a new hp zbook laptop which i got to spcifcally handle adobe products so i'm not sure it's that.

So if anyone has any idea what the issue is PLEASE reach out to me. Below is the examples of the glitched out animation and screenshots of my publishing/exporting settings

This topic has been closed for replies.
Correct answer Mario_CR

I clicked the link and I’m sorry but i don’t see any option that says: "I just want to send files" or upload, click on "get a link" ( i'll snap a screenshot of what I see) I'm also confused how you got to the export settings option box on animate, i can't seem to find the export settings. And i tried your idea of rendering a lossless mov and it just doesn’t work unfortunately, whenever i click the mov file it says " Can't play This item was encoded in a format that’s not supported" 


Click the 3 dots at the bottom, there should be an option to generate a link without an email.

The software encoding option is in Media Encoder, not in Animate.

 

The Mov file won't play in Windows Media Player if that's what you mean, but that's not the idea anyways, the idea is for you to manually drag and drop it into Media Encoder to convert it to MP4.

2 replies

sergiopop75
sergiopop75
Inspiring
January 19, 2022

Sometimes the problem of the swf it generates, which then converts it to video file. Try disabling swf compression for publishing, and in hardware acceleration: level 2 GPU. If it still gives error, there is the slower process which is to export movie, as PNG sequence, and then convert to H.264.

____2D vector animator since 2000 & PhD
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Deatrick0101Author
Known Participant
January 19, 2022

Unfortunately, that didn’t work either. I might have to try that png sequence if nothing else really works but it’s just frustrating, my mom got me this new laptop for the sole purpose to export/render adobe animations and other sources online said hp zbooks are strong enough to render animation and handle adobe programs and it STILL doesn’t work. My first laptop forcibly renders it to 30fps and now my hp zbook glitches it out when rendered, I’m gonna feel awful if this can’t be solved because I’ll feel like my mom wasted her money

Mario_CR
Community Expert
Mario_CRCommunity Expert
Community Expert
January 19, 2022

Hi, try this preset: Format: H.264 / Match Source - Adaptive High Bitrate; also change the output folder, let's say to your local desktop instead of the OneDrive folder and see if you get a better result.

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Deatrick0101Author
Known Participant
January 19, 2022

Unfortunately, that didn't work the exported animation still comes out glitchy. Here's how the animation comes out

Mario_CR
Community Expert
Mario_CRCommunity Expert
Community Expert
January 19, 2022

That's weird. Are you able to share the FLA? You can share it via Google Drive or WeTransfer and we can take a closer look if you like.

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