Participating Frequently

Question

Annoying strokes while drawing

13 replies
809 views
Translate

Hi,

While I'm drawing with the brush tool I have strange lines appearing. See the picture bellow.

When I release it disappear. Is there a way to change that?

I'm on windows 10 and I draw with a wacom cintiq.

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

Participant

were u wearing the glove for drawing? (for the pen)

If not i have no idea

Translate

Adobe Employee

Hello,

Are you using different display scaling factor in both of your displays? If Yes, this is a known issue we are working on a fix. Workaround is to use similar display scaling factor across monitors (ex: set Primary monitor: 125% and Secondary monitor:125%)

Let us know if the issue still exists.

Translate

eloih75489834Author

Participating Frequently

Unfortunately it didn't change anything. I tried with just one display and it's the same issue.

Translate

Community Expert

Community Expert

did you confirm you successfully reset your preferences?

Translate

Community Expert

Community Expert

confirm you see no such problem when using your mouse.

if you do confirm, try updating your os and your wacom drivers.

Translate

eloih75489834Author

Participating Frequently

Same problem with the mouse.

Translate

Community Expert

Community Expert

assign (if none now exist) a custom keyboard shortcut:

reset your preferences* (you should not give up on this until you've tried several times)

confirm you were successful by checking your keyboard shortcut was reset

if it's not, return to step 2

if it is reset, check if the problem is resolved

*

press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

Translate